If you cannot make it to your shift, or may miss your shift for any reason please follow the steps below to ensure that your shift is covered.
- If you are not scheduled for the days you would like off, just modify your availability in When I Work.
- If you are scheduled on a day you would like off:
| You can provide 3 or more business days of advanced notice | Use the time off feature in When I Work And Immediately Contact your program coordinator |
| You can provide less than 3 business days of advanced notice | Contact your program coordinator |
| You can provide 1 or less business days of advanced notice | Contact the support team immediately: (416) 546-5501 Ext: 3 |